Home metropolitan transit authority of harris county metro. Customer comments leave feedback community transit. If youve had a great ride, tell your coach operator but wed like to know. Transit information contact center 4105395000 toll free. As an oc bus driver, youre an important part of what keeps orange county moving. Aibu to complain about the driver putting us off the bus in an unfamiliar area with no forwarding ticket potentially leaving us stranded. Today 02242020 i was driving behing bus 6314 and the driver never use the designated bus stop driver was picking and dropping passangers on the middle of the road causing a masive traffic congestion, why have bus stops if drivers are not using them,try to file a complaint online but website request some bs information about the bus origen. I have ridden this bus home from work every day for years, so i am well acquainted with your normal bus driver, george. Metropolitan transportation authority bus driver hourly pay. We are always excited to read your comments, questions, or recommendations for improving services. Sample complaint letter of bus driver to management. Transit union urges bus drivers to slow down new york daily.
The light changed and your bus driver pulls out, i notice he was coming into the same lane as me, maybe he didnt look in his mirror, so i began blowing my horn aggressively. Bus driver did not open door even though he was still stoppped at the bus stop and i show them my mta pass id on tbe q58 bus no 4568 going towards rego park at atounf 5 36 pm in the stop before queens blvd on 212017 f a even though i show him my employee id. I notified him that he had missed my stop, and he proceeded to yell at me. Stressaride aar users face challenges before even boarding their rides. Feb 27, 2019 an offduty mta bus driver punched his girlfriend in their brooklyn home and then tussled with cops who came to arrest him, officials said wednesday. Consider the safety of our drivers and other passengers. The bus driver did not stop at main and 5th even though the sign was lit. Submit your complaint as soon as possible, while the details are still fresh in your mind. Please include the number of the bus or the driver s badge number. As a daily user of the x station in x borough on x line, i write to ask for more frequent service on my line and to install more benches at the station note. Complaints catch county bus drivers breaking rules. A bus driver s seemingly disproportionate amount of power over whether or not people can get to work on time does not. For example, the cta may have five male drivers with mustaches assigned to your bus route on the day of the incident and will not be able to follow up on your complaint without either a bus or badge number. To, the principal, aryans cathedral high school, london, england.
Nov 18, 2016 passengers who rely on maryland transit administration commuter buses have shared scary health and safety concerns. Get updates on the latest service adjustments and what we are doing to flatten the curve at. Metro north railroad, long island rail road, nyc transit has specific instructions on how to. I really wanted to work for new jersey transit as a bus operator. As of last december, regional transit denver was short 127 bus drivers. For citylink, locallink, metro subwaylink, light raillink, marc train and commuter bus. Offduty mta bus driver punches girlfriend in their brooklyn. Then, the driver pulled out of the bus lane into the next lane and remained there for the duration of the red traffic light until it turned green. When i applied i was told that the positions were full time with benefits. Mta bus fare evasion getting worse new york city bus. Complaint letter to the general manager, transport authority.
Metro is in close communications with health officials about covid19. During nonbusiness hours you may leave a recorded message. The mtpd will accept complaints or commendations in writing on this form. Mta kind of did this to themselves by having bus drivers still move the bus even without fares being collected. To peter adamczak, the milwaukee county transit system is not just a way to get around, it is the reason he is able to carry out many basic aspects of his da. Transport for london tfl, its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. Feb 16, 2015 the added caution comes two days after an mta bus driver was arrested for running over a 15yearold girl in a crosswalk in williamsburg, brooklyn. Complaints are commonly found everywhere whether its the home or the office environment. Nov 01, 2018 you should report a bus safety issue you observe as soon as possible, but at least within 60 days.
Frequently asked questions complaints who may file a complaint with the oig. Even though i repeatedly asked him to stop the bus, he continued to drive, finally stopping the bus at the next stop on main and 12th. Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion. Honolulu alapai weekday only for bus route information from your home to thebus customer service office, please call our information office at 808 8485555 and press 2. Anonymous service complaints, however, will be investigated but will not receive response. Complaint letter against the irregularity in bus service in the city. A safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. The web platform is available 24 hours a day, 7 days a week. Send a copy of your letter to mta nyc transit president and to the straphangers campaign, 9 murray street, new york, ny 7. Riders name, address, and telephone number date and time of the incident bus number, route and direction details of the incident. Hands down the best way to let the mta know that something is wrong is to tweet at them on twitter. Send a copy of your letter to mta nyc transit president and to the. Mta new york city transit nyc transit and mta bus company are committed to providing nondiscriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color or national origin as protected by title vi of. Report an incident of sexual misconduct on transit.
Customer feedback mta subway, bus, long island rail. Then when i took the exam the proctor told us you will be full time. But these new yorkers who spend their days underground with. File a transportation complaint about disabilities. Your information will be investigated and the findings will be based on information gained during the investigation. Complaint letter of bus driver to management documentshub. Complaint form office of the inspector general mta. For most new yorkers, a lastminute change of plans just means walking to the nearest subway or bus stop, or hailing a cab. I had my bank card but could just as easily left it at home if i was going somewhere that didnt require me to have money with me or the nearest cash point could have been miles away as the bus passes through. County mass transit bus passengers have a load of complaints about the drivers who take them on 33 million rides a year, recently released transit logs show. Dec 21, 2017 on the rare occasions you do interact with mta workers, its probably to complain.
Lose something on a cta bus or train or in one of our stations or terminals. Mta bus driver arrested after fatally striking woman. Metro subwaylink, light raillink, marc train and commuter bus. The transit system includes a network of long distance, commute and local fixed routes, plus dialaride services in ukiah and ft. The chicago transit authority we offer an easy to use contact us form. Metro encourages you, our valued customers, to take advantage of our online web platform below, to quickly submit your comments, suggestions, commendations and complaints in public comments. I told the bus driver that he is also appreciated and remain pretty amazed.
Metropolitan transit authority of harris county 1900 main st. Mta new york city transit nyc transit and mta bus company are committed to providing nondiscriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color or national origin. If you like working with people and want to make a difference in your community, come help us run our growing transit. Roger weckworth, 63, the operator of the qm7 bus that ran over a 58yearold woman near the staten i. We also want to know about any violation of law, rule, or regulation affecting the mta, as well as any mta systems or. Houston, texas 77002 76354000 metros mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region.
The driver refused to open the door to let me and 5 other passengers on the bus. Each day, youll help residents and visitors reach their destinations safely providing reliable transportation that enhances the quality of life for our community. Mta flint mass transportation authority is the public transportation provider for flint and genesee county, michigan. Metro transit and bus drivers union leaders explain the surge in gripes as a sign that its easier than ever to file a complaint, rather than indicating. Outlined are steps for filing a complaint against the mta, or metro. Sample complaint letter to the general manager, transport authority, about rude and irresponsible behavior of the drivers and the conductors. To speak with an customer service representative, call 619. For customers with visual impairments, each bus and light rail vehicle has a tactile vehicle number, which is a metal plate with the number imprinted in braille and raised characters. Bus time is also available via mobile web or smstext message.
For information about nyc transit title vi complaint procedures andor to obtain an nyc transit title vi complaint form click here. The metro transit police department mtpd is interested in hearing from you and being accountable to our customers. However, there was a different bus driver working on this particular evening. On the evening of tuesday, december 1st, i was riding on the number 8 line near main and 5th street. Where can i file a claim for personal injury or property damage occurring on mta property or involving an mta bus or train. Your trip ticket contains information that will help us investigate your complaint. Get updates on the latest service adjustments and what we are doing to flatten the curve at metro. This happens way too often with many select bus drivers. Mta bus company, chief eeo officer, 2 broadway, room d30. Mta flint mass transportation authority in flint mi. Please use this form to report your experience with metro services.
Respected sir, with due respect it is to state that i am driver of school bus no. Aug 28, 2018 three mta bus drivers on the b15 route were attacked in separate incidents over the last week. Thank you for taking time to share your experience aboard metro bus or rail with us. Complaints that get results nypirg straphangers campaign. Mtas service area encompasses about 2,800 square miles including the mendocino coast and inland communities. Aug 21, 2018 people forget that accessaride is part of the mta, and when it comes to accessibility, its not just the elevators. Nj transit is new jerseys public transportation corporation. How to file a complaint against the mta whats wrong with l. Below is a list with corresponding images to help you find them. About us contact us careers transparency sustainability information. Select service, subways, buses, long island rail road, metronorth railroad, paratransit accessaride, bridges and tunnels. If you have a comment, compliment or complaint, we want to hear about it. But these new yorkers who spend their days underground with the showtime performers and belligerent.
Passengers complain about inconvenience as man attacks bus driver crime watch daily duration. Remember your 6digit stopcode from the popups or find it on a bus stop pole box share this link and tell others about bus time. A brooklyn bus driver sprinted after an angry mom who had just got off his bus just to spit in her face in front of her two horrified kids, according to a shocking viral video being investigated by the mta. Students are usually deemed as highly energetic and their energies sometimes creates a lot of aches for the drivers to which they are the passengers. How to complain effectively mtanew york city transit. Years ago the bus wouldnt move unless all the fares were paid, but now bus drivers have been pretty much rendered as btches who have to sit there and say nothing. Video shows mta bus driver spitting in womans face in. Routes to the thebus customer service office at thebus kalihi facility. For example, a driver who is observed texting while driving, nodding off, speeding, or driving in excess of legal driving hours hours of service. Mta bus company provides a challenging environment that offers career advancement and comprehensive benefits including. Welcome to accessaride paratransit service please stay home and do not use paratransit services unless you are traveling for essential business or personal reasons. We welcome your suggestions, questions, compliments or complaints at any time.
Oct 22, 2016 cops busted the mta bus driver who struck and killed a woman in downtown manhattan friday night. Contact us with your questions, suggestions, feedback or complaints about bus services in sydney or across nsw. Artesia transit center this bus driver has be constantly rude to passengers and shuts the bus door in front of passengers faces when they are trying to get on the bus. Click to open menu click to go to the chicago transit authority homepage click to open search. On thursday, april 16, trains, buses, and ferries will give two horn blasts at 3 p. I pull along side waiting for light to change as before mentioned. This information can be found by calling 511 or at. Metro north railroad, long island rail road, nyc transit has specific instructions on how to file a claim. Broward county transit s bct americans with disabilities act ada specialist coordinates with the broward county ada administrator to investigate and resolve complaints alleging accessibility issues on county buses and transit facilities. The drivers and in once case at least two passengers had to be taken to local hospitals. How to complain effectively by eunice poku, outreach and public information coordinator. Submit a paper comment form, which are available inside all metrorail stations. You can also offer comments by calling customer relations at 6123733333 on weekdays between 8 a. Its mission is to provide safe, reliable, convenient and costeffective transit service with a skilled team of employees, dedicated to our customers needs and committed to excellence.
Drive for metro job openings king county metro transit. Customers have several options by which to submit complaints to metro. This estimate is based upon 5 metropolitan transportation authority bus driver salary reports provided by employees or estimated based upon statistical methods. Metro transit and bus driver s union leaders explain the surge in gripes as a sign that its easier than ever to file a complaint, rather than indicating any problem with drivers. If youve requested a response, we aim to provide a reply within 15 business days. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. Did it involve your driver, another customer, aar staff, the vehicle, subscription service, or something else. Passengers who rely on maryland transit administration commuter buses have shared scary health and safety concerns.
Ray greaves, the new jersey state atu chair, believes new jersey transit needs at least 200 more bus operators across the state. On some occasions, we may need to share your information with bus operators for these purposes. Srta is committed to protecting the confidentiality of its riders. Sample complaint letter format of bus driver to management. Marc, commuter bus service reductions effective monday, april baltimore, md april 10, 2020 the maryland department of transportation maryland transit. Mta bus number 8045 was at the bus stop unloading and taking on customers.
Accessibility paratransit, reduced fares, travel training and more. Mta new york city transit nyc transit and mta bus company are committed to providing nondiscriminatory service to ensure that. Bus riders have load of complaints about drivers south. Carrying a notepad with you may make the difference between your complaint getting a response or not. Write about your complaint to mta new york city transit, paratransit division, customer relations, livingston street, brooklyn, ny, 11201. Name and agency 2 broadway new york, ny 4 to whom it may concern. Each muni bus or train has a unique number printed in various places. Customer feedback san diego metropolitan transit system. Metro transit does not require parttime applicants to have a cdl to be hired for the bus operator position, but candidates must get a commercial driver permit with airbrake and passenger endorsements before entering a training class and starting the training process. You can file a complaint about any bus company violation of the americans with disabilities act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering required assistance to a passenger with a disability. All customers will receive an initial acknowledgement of their complaint within five business days, and where possible complaints will be resolved on the first contact. Questions, compliments, suggestions, or complaints.
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